How This Works & Policy

• Brands & Quality: I sell both branded (Bomb Party, Ryze, Park Lane, etc.) and unbranded boutique jewelry. All items are sold AS-IS and most are pre-owned, but I personally inspect each piece to ensure it is in new or like-new condition.
• My Guarantee: If I accidentally overlook a flaw (like a missing stone) during packaging, please contact me through the message form and I will gladly resolve it for you!
• Separated Sets & Packaging: Some jewelry sets are broken down and sold as individual items. Pieces may arrive without original tags or bags, or in mismatched packaging.
• Disclaimer: If labels are present, I pass along that information but cannot guarantee its accuracy. I am completely independent and not affiliated with or a representative of any jewelry brand or manufacturer.

Claiming

Please read to help keep our LIVE smooth and fun:

• Comment Order varies: TikTok shows comments differently on every screen. If I miss your claim, I promise I'm not ignoring you—I can only go by what shows up on my screen!
• TikTok Glitches & “Ghosting”: This app can be unstable. If it feels like you're being muted or ignored, it's a glitch—never done by me! Please reach out or try again.
• Use Our Code Words: If you've been on TikTok for a while, you know how this works. TikTok's AI flags certain words and so I've had to block certain words in the comments. For instance, please use these creative substitutions to make sure you're seen:
  • C or CM - instead of Claim
  • Lucky Leaf - instead of Clover
  • Transport - instead of Shipping
  • Acquire - instead of Buy
  • PT - instead of Payment
  • VM - instead of Venmo
  • PP - instead of PayPal
  • CA - instead of CashApp

If your comment isn't being acknowledged, rewrite it creatively and try again!

Screenshots

Please take them! As hard as I try, I'm not infallible and will at times make a mistake. Taking screenshots of your claims can go a very long way in helping me correct them.

Removing Items

Change of Heart? No problem at all!

• Let me know during the LIVE: If you change your mind about a piece you claimed, please just tell me right away so another customer can grab it! Frequent drop-backs can slow down the show and lead to packing errors, so early notice helps a ton.
• Unsure? Ask to put it “On the Side”: If you like a piece but aren't 100% sure yet, just ask me to put it to the side for you while you keep looking. This keeps your actual claim bag clean, avoids confusing balance sheet adjustments, and works beautifully for everyone!

• New Customers: Payment for your first claim + transport is due immediately. Subsequent claims are due by the end of the LIVE.
• Accepted Platforms: PayPal, VM, and CashApp.
• Friends & Family Only: Fees are not built into my pricing. If you use Goods & Services or Turn on for purchases, your payment will be refunded minus the platform's non-refundable fee.
• No Invoices Sent: It is your responsibility to fill out the Customer Info Form and send your payment by the end of the LIVE. I do not send invoices or reminders. Abandoned, unpaid bags will result in a permanent block.
• Late Night/Time Zone Grace: Falling asleep happens! I usually reconcile payments the next morning—except on Sundays.
• Sunday LIVE Exception: I pack all packages immediately after Sunday shows to ship Monday morning. Forms and payment must be in by the end of Sunday's LIVE, or your package won't ship until the following week.

Have questions? If you miss me during the LIVE, please use the contact form after the LIVE!

• One Flat Fee Per Week: Your transport fee covers the entire shipping week (Monday to Sunday). You can shop across multiple LIVES during that week and add items to your bag at no extra shipping cost.
• 1 lb. Weight Limit: If your bag reaches 1 pound or more, an additional shipping fee will apply. You can always ask to exclude jewelry boxes to keep the weight down!
• Monday Shipping Schedule: Packages ship every Monday (or Tuesday if Monday is a holiday). Tracking is sent to the email address you submitted—please check your Spam/Junk folder if you don't see it.
• Address Submissions: It is your responsibility to submit accurate shipping info. Be sure you submit any changes to existing info on file.
• Hold Bags Open (Max 2 Weeks): You can request to hold your bag open for a second week to keep adding items without a new shipping fee. The same 1 lb. weight limit applies, and bags can only be held for a maximum of 2 weeks. Exceptions can be made if you're traveling and need a longer hold period - just ask!

All shipments are covered for up to $100 of insurance by the carrier at no additional cost to you. If you'd like additional insurance on your package, please let me know during the LIVE or before 9am PST on Sunday and I can tell you the additional amount due prior to shipping, which is usually $1 per $100 of additional insurance.

• No Social Media DMs: Please do not send direct messages on social media platforms. Managing multiple chat channels is too difficult, and messages can easily get missed.
• Use the “Message Me” Form or Email: All inquiries regarding shipments, payments, or purchased items must go through the form or email. This automatically links to your customer record in my system so everything stays organized.
• Keep the LIVE for Shopping: Please do not ask customer service or account questions during a LIVE show. It keeps other viewers waiting and delays the stream.
• Response Times: I work a full-time job alongside my jewelry destashing, so please allow up to 24 hours for a response. I promise I will get back to you as soon as I am able!